Privacy Policy Overview
This Privacy Policy governs the collection of information by Easyconnect across most of its websites and services, including offline product support. It does not apply to Easyconnect services that display their own distinct privacy statements. Please read carefully to understand how we gather, safeguard, and use your information.
Contact us if you have any questions or concerns regarding our policy.
What Data We Gather and How We Gather It
When you visit our websites, use our products, or contact us via email or other means, we may collect certain information to facilitate interaction and provide support.
Use of Cookies
Our site uses cookies, small text files stored on your device, to enhance website functionality and user experience. Google Analytics may analyze cookie data to identify your location and present content in your preferred language. By using our site, you consent to our use of cookies, but you can disable cookies through your browser settings.
Cookies may also store registration and shopping basket data, preferred language, and currency settings, helping personalize your online experience.
Use of Third-Party Ad Networks and Social Networks
Some ads may be served by third-party networks that place cookies to deliver targeted ads. Easyconnect does not control these cookies. Sharing content on social media may also involve cookies controlled by the respective platforms.
Placing Orders
Paid products are processed by third-party service providers. Billing and payment details (including credit card information) are collected by the provider. Information may be shared with Easyconnect for order verification, subscription updates, and promotions.
News Subscriptions
Subscribers provide email addresses to receive news, updates, and offers. You can manage your subscription or unsubscribe anytime using provided links.
Easyconnect Forum
Registration may require username, password, email, location, language, and device information.
Customer Testimonials
With permission, we publish customer testimonials including names, endorsements, and images. Requests to edit or remove testimonials are promptly addressed.
Contact Us and Technical Support Service
When you contact us for support, we may collect necessary information such as name, email, device details, and technical logs to resolve issues. This information is only used to provide support and is not shared externally without consent.
Non-Personal Information
Non-personal information may include operating system, device ID, IP address, browser type, language, and usage patterns. This helps us understand usage trends and improve our products and services.
Purpose of Collecting Device Hardware and Software Information
Easyconnect collects hardware/software inventory to provide driver downloads and device recommendations. This data helps match optimal updates for systems and refine our intelligence for better recommendations.
How We Use the Information We Collect
We use collected data to operate and improve our services, enhance customer support, personalize content and ads, conduct research, and communicate important messages, including newsletters, billing reminders, surveys, or service updates.
How We Protect the Information We Collect
Easyconnect implements various security protocols including restricted access, encrypted transmissions (SSL), and responsible password management. Users are encouraged to maintain their account security and log out when sharing devices.
Controlling Spam
We prohibit the use of our services for unsolicited email (spam) and do not share subscriber lists. Tools like Inbox Protector help minimize spam.
Children’s Policy
Services are intended for individuals 16+. We do not knowingly collect data from children under 16. If discovered, it is promptly deleted unless legally required.
How We Share Your Information
Personal data is not shared externally except with third-party service providers fulfilling specific tasks, or with government/law enforcement when legally required or for safety purposes.
Updating or Removing Your Personal Data
You may request updates, corrections, or deletion of personal data, forum accounts, subscriptions, or support tickets. We will respond promptly, but some data may remain in backups to comply with legal obligations.
Changes to This Privacy Policy
We may update this Privacy Policy as our services evolve. Check regularly for updates. The "Last Updated" date reflects the latest revision.
Contact Information
For inquiries or concerns about this Privacy Policy or how Easyconnect handles personal information, please contact us through our website. We will investigate and respond promptly to any reported issues.